Horizon360 offers a set of modular tools and services
to identify, capture, and sustain significant improvements in IT performance.

Horizon360 offers services and software tools to improve the IT performance of medium and large enterprises and IT service providers. We support the entire value chain of IT performance transformation: quickly assessing current performance, benchmarking against industry peers and best-in-class companies, identifying improvement levers and quantifying potential, supporting implementation measures, and sustaining improvements over time.

Horizon360 is part of McKinsey Solutions and is based on the cumulative IT expertise of McKinsey's Business Technology Office. Our tools and services complement McKinsey's traditional consulting.

How you can benefit from Horizon360

IT performance is of growing strategic importance as IT acts as a core business enabler and requires substantial corporate resources. In addition, technology disruptions and digitization demand high flexibility in IT operations.

Horizon360 helps organizations substantially improve their IT performance by using a unique combination of proprietary data, analyses, software tools, expert support, and McKinsey’s deep experience in making change happen.

Horizon360 helps your organization achieve:

  • Comprehensive insights into the performance of your IT organization
  • Enhanced capabilities to drive and sustain change through IT management best practices
  • Improved effectiveness, increasing the value IT provides to the business
  • The ability to sustain performance improvements over time

Horizon360 leverages McKinsey’s expertise as well as proprietary knowledge and tools across industries:

  • A database with industry-specific quantitative and qualitative IT metrics
  • A comprehensive catalog of IT management best practices
  • Software tools to identify and sustain performance improvements
  • A deep industry-specific understanding of how IT capabilities link to business results
  • Access to experts across geographies, functions, and industries